CreamxEmirates Face Cream

I paid a total of ₹1,949 to Cream X Emirates through Cashfree Payments (₹1,300 + ₹649).
The product has not been delivered, the payment has not been refunded, and the merchant is not responding to my messages.
Please investigate these transactions and help me get a full refund of ₹1,949. I have attached both payment proofs and the order/tracking details.

This website fraud I am order 3product no delivery no response payed 1950 loss the payment

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Order placed july3 but no delivery no return payment no response

My order placed july3 but no delivery no return payment no response